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Glossary · CAC

Customer Acquisition Cost (CAC)

Average cost of acquiring one new customer through marketing and sales efforts

Customer Acquisition Cost (CAC) is the average cost of acquiring one new customer, calculated as total marketing and sales spend divided by the number of new customers acquired in a given period.

CAC = (Marketing spend + Sales spend) ÷ New customers

Marketing: $5,000 · Sales: $3,000 · New customers: 40
CAC = 8,000 ÷ 40 = $200

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